We help you comply with local laws, license and protect your IP, and modify your app or game for China.
AppInChina Pay is the best way to integrate WeChat Pay & Alipay in-app payments into your game or app.
Launch your app or game on China's Apple App Store and the top 15 Android app stores in China.
Half of China plays mobile games. We will get them playing yours by taking care of every step - from distribution to promotion to monetization.
We provide custom UA services for the Chinese market with analytics, ASO and CPD campaigns.
We can test your app or game for dependencies and provide SDKs and cloud services that work in China.
With our local hosting service, you can comply with Chinese law and provide the best user experience.
We will bring your company, product, and service into full compliance with Chinese law.
Accept WeChat Pay and Alipay and manage them in English on your client backend, with API support. We also pay all Chinese taxes on your behalf.
We offer solutions for eCommerce, Software as a Service (SaaS), WeChat Mini Programs, and more.
Read and subscribe to our blog to catch up on the latest industry trends and news from China.
Research English translations of official government policies and communication on the mobile apps and games market.
A wealth of data on the China app and games market, in easy to digest visual format.
Search all the game license approvals in China in English with this handy tool, updated monthly.
Is your website available to Chinese users? Enter your URL to test your site’s availability in Mainland China and find out.
Updated quarterly, the AppInChina App Store Index is the market-leading index of China's largest Android app stores.
Updated quarterly, the AppInChina Game Store Index ranks the most popular Android game stores on the Chinese market.
The AppInChina App Index ranks the best-performing Android apps in the Chinese market.
The AppInChina Mobile Game Index tracks the top 20 mobile games in China across all platforms (iOS and Android).
Updated quarterly, the AppInChina Mobile Device Index ranks the top 20 most popular mobile device brands in China today.
Updated quarterly, the AppInChina Cloud Provider Index is the market-leading index of China's major cloud providers.
Meet the team and learn why we are the most trusted company for foreign app distribution and marketing in Mainland China.
We are proud to count the world's most respected companies and brands among our clients. Read some stories of their successful launches in China.
Major news outlets regularly cite AppInChina for the most current data and insights into trends regarding the Chinese mobile app market.
Ready to plunge into the rewarding environment of a fast-growing company? See what we have to offer here in the heart of China.
For companies outside of China, there are significant barriers to providing the high-level of customer service that meets their quality threshold:
Licensing and legal compliance. In order to receive the required B24 Call Center Services license to provide customer service support in China, your company and the communication software and services you use and meet a number of legal requirements.
Language barrier. Chinese customers expect support in Mandarin, whether written or spoken.
Staff costs. Finding and hiring a special team of bilingual Mandarin/English speakers to support your Chinese customers is not always practical or cost-effective.
Cultural barrier. The Chinese market and technology environment is remarkably different from the rest of the world. In your home country, it may be difficult to find Mandarin speakers who can understand and relate to the needs and expectations of your Mainland Chinese customers.
Time zone differences. It’s not just that they may be on the other side of the world. Chinese consumers are more mobile than ever before, and they take their native phones and apps with them when they travel throughout the world. Realistically, you need 24-hour support, with peak load times during the Beijing time-zone daytime and evening hours.
Company size. A small company with a small staff usually needs to outsource their on-demand customer service to dedicated, trained professionals.
If these considerations are preventing you from entering the world’s largest app market, you haven’t heard about AppInChina’s comprehensive customer service solution.
Our solution requires no code integration. We provide a custom WeChat account for your customers to contact.
Simply put this contact information into the “Support” or “Help” screen of your app and forget about it.
There’s no need to worry about complex licensing and legal compliance obligations when we provide the service for you.
As with all of our services, AppInChina’s Customer Service Solution is integrated and consolidated into your client dashboard. There, you can view and sort all open and closed tickets, view details, metrics, and responses. We are committed to complete transparency, which means you will always be able to search and view all activity from your customer service representatives, as well as reach them by messaging or phone with any questions or concerns.
AppInChina’s international, Beijing-based team has the expertise and experience to support your Mainland Chinese customers so that you can focus on improving and marketing your product. Just tell us your needs and we will quickly put together a custom package that can scale as your company grows.
Send us a message with your questions. We'll put together a custom plan tailored to your needs.Get Started Now